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The latest research, insight and expertise on technology for good.
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Sight loss charity website receives top award for accessibility
Is it possible to design a fully accessible website which is also dynamic and caters to both blind and sighted users? Sight loss charity Blind Veterans UK launched an ambitious project to find out and has received a top digital accessibility award for their efforts.
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Charity branding: is your brand digital ready?
When charities mention their brand, it can refer to anything from a single logo to an online brand management site (fancy!). For something that should be a unifying banner for an organisation, the variation of what exists in charity branding, is vast. However, a recurring factor is how often digital considerations are tacked on, or missing completely.
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5 times lived experience changed charity digital tools
When your charity is creating a solution that will exist to help a group of people, any notion of ‘us and them’ should be thrown out the window – along with any assumptions that could be relied on to shape the final product.
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Battling bias in UX research
Let’s all start from an embarrassing truth: we all have biases. It’s not nice to think you’re part of the problem, and harder still if you’ve ever been marginalised yourself. What we can control is noticing the biases, reducing our reliance on them and not letting our own shame get in the way of improving.
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Trauma informed design
Why design is different for charities.
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Building empathy through remote user research
User research isn’t just good ethics. It's also the only way your product or service is going to succeed. You can’t make effective digital tools without speaking to the people who are going to use them, but how do you begin to approach remote user research?
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