Privacy and cookies policy
Your privacy is important to us. We have obligations to protect your data under GDPR regulations and you, as the data subject, have more rights, including the right to be informed. That means we need to let you know about the ways in which we collect and use your data, how it is stored and who we share it with.
How we use your data
This privacy statement explains the personal data Reason Digital collects and processes, how we process it and for what purpose. Please read the details below which provide additional relevant information. This statement applies to the interactions Reason Digital has with you using the methods listed below, as well as other methods that display or link to this statement.
Visitors to our website
When someone visits www.reasondigital.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information does not identify anyone and we don’t use any method that would allow ourselves or Google to work out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Read more about the type of cookies and how we use them further down this page.
Consenting to our e-newsletter is done by completing the newsletter signup form found in the footer of every page of this site.
Online reporting tools – Hotjar
If you’d like to opt-out of this tracking Hotjar allows you to do this by simply clicking a button.
People who email us
For individual emails, we use the third-party service, Outlook, as part of Office 365 and as with most email services this comes with a level of risk. By default, personal data is encrypted in Exchange online, OneDrive for Business, Sharepoint Online and Skype for Business and Exchange Online uses transport Layer Security (TLS) to encrypt communications between Office 365 and Exchange Online servers and between Exchange Online customers. For more information on this, please see Microsoft Trust Centre and Data Privacy information for Office 365.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who call us
We use a third-party service, 3CX, for receiving and handling calls, there is no recording used with this service.
People who attend our events
Reason Digital Events
If we organise an event you will be a ‘customer’ of Reason Digital so we will process your data on a contractual basis, meaning we will contact and update you about the event you are attending to ensure we provide the best experience. Following the event your data may then be used under Legitimate Interests as per GDPR, to inform you of other related information, services or events.
We will request consent for any communications which are not related to the event you attend or the topics involved. Consent is requested during the signup process and requires you to opt-in to these communications.
Partner Events – Reason Digital lead
For events operated in partnership with other organisations where Reason Digital is the leading partner, you will be a customer of all parties involved. All parties will process your information on a contractual basis meaning we or our partners will contact and update you about the event you are attending to ensure we provide the best experience. Following the event your data may then be used by Reason Digital and our partners under Legitimate Interests as per GDPR, to inform you of other information, services or events which are related to the event you attended and the topics which were included.
We will request consent for ourselves and our partners separately, for any ongoing communications which are not related to the event you attend or the topics involved. Consent is requested during the signup process and requires you to opt-in to these communications.
Partner Events – Partner lead
For events operated in partnership with other organisations where Reason Digital is not the leading partner, you will be a customer of all parties involved. All parties will process your information on a contractual basis meaning we or our partners will contact and update you about the event you are attending to ensure we provide the best experience. Following the event your data may then be used by Reason Digital and our partners under Legitimate Interests as per GDPR, to inform you of other information, services or events which are related to the event you attended and the topics which were included.
The leading partner will request consent for any communications which are not related to the event you attend or the topics involved. Consent is requested during the signup process and requires you to opt-in to these communications.
People who contact us via social media
We use a third-party provider, Hootsuite, to manage our social media interactions.
If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
GDPR outlines the following rights for the individual:
- The right to be informed
- The right to access a copy of their personal data
- The right of rectification
- The right of erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
This privacy notice acts as our method for keeping you informed, along with updates delivered via email when required. You will also find information on how you can access, change or delete your information. At this time we do not use any automated decision making or profiling so you will find no information on this. You also have the right to access, edit and delete this information should you so choose. If you would like to request the information we hold about you is deleted, please contact us on email@example.com
Access or changes to personal information
You have the right under GDPR to request a copy of your data which we hold, the rectification of that data and the erasure of that data. If you would like to request any of these actions please contact us on firstname.lastname@example.org.
In the event that we discover or suspect a data breach, we will notify you as soon as we are able to provide sufficient information as to the nature and extent of the breach. The notice will include, where available at the time of sending, the following:
- The dates and times of the security event
- The details of the event including:
- A description of the data involved in the event
- The facts of the event or details of the decision to investigate a suspected event
- The steps we are taking or planning to take to remedy or mitigate the vulnerability.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 22 May 2020.
How to contact us
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: reasondigital.com
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use?
The cookies used on our website are grouped into the following categories.
The below list details the cookies used in our website.
|cf_ob_info||Used by CloudFare to display a notice in case the website is temporarily unavailable.|
|cf_use_ob||Used by CloudFare to display a notice in case the website is temporarily unavailable.|
|_dc_gtm_UA-15966588-1||This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.|
|cookielawinfo-checkbox-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.|
|cookielawinfo-checkbox-non-necessary||This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Non Necessary”.|
|bscookie||Used by the social networking service, Linked In, for tracking the use of embedded services.|
|GPS||This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location|
|YSC||This cookies is set by Youtube and is used to track the views of embedded videos.|
|_gid||This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.|
|_ga||This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.|
|_lfa||Leadfeeder cookie collects the behavioral data of all website visitors. This includes; pages viewed, visitor source and time spent on the site.|
|li_sugr||Used to make a probabilistic match of a user’s identity outside the Designated Countries|
|_fbp||This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.|
|fr||The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.|
|UserMatchHistory||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.|
|VISITOR_INFO1_LIVE||This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.|
|IDE||Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.|
|_gcl_au||Used by Google AdSense for experimenting with advertisement efficiency across websites using their services|
|personalization_id||This cookie is set by twitter.com. It is used integrate the sharing features of this social media. It also stores information about how the user uses the website for tracking and targeting.|
|test_cookie||This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the users’ browser supports cookies.|
|bcookie||This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.|
|lidc||This cookie is set by LinkedIn and used for routing.|
|CASID||Allows the website to recognise the visitor, in order to optimize the chat-box functionality.|
|__oauth_redirect_detector||Allows the website to recognise the visitor, in order to optimize the chat-box functionality.|
|__livechat||Used to hide the user’s personal customisation of LiveChat.|
|__lc_cid||Necessary for the functionality of the web site’s chat-box function|
|__lc_cst||Necessary for the functionality of the web site’s chat-box function|
|__lc2_cid||Necessary for the functionality of the web site’s chat-box function|
|__lc2_cst||Necessary for the functionality of the web site’s chat-box function|
|lang||This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.|
How can I control the cookie preferences?
You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.