The transformative effects of digital are all around us. With the NHS using robotic hands to deliver intricate and complex surgery and smartwatches alerting us of potential health conditions before we’ve even realised ourselves, how can charities harness that digital potential to change their present and future?

Transformation doesn’t need to be this obvious. Other organisations have transformed in less visible but no less radical ways, pivoting their operations around the disruption and potential that digital brings.

The third sector is on the brink of such change.

We believe digital should be used to solve problems that actually matter. And non-profits are uniquely positioned to unleash the transformative power of digital, and deliver their mission in radical new ways. 

digital strategy sprint with post it notes
Digital sprint workshop between the charity, Wellchild and the team at Reason Digital
Schoolchildren learning about tech for good


Digital transformation helps you deliver more impact to the people you serve. Relentlessly focusing on beneficiary needs will make your organisation efficient, effective and fit for the future.  

We’re collaborative

We work collaboratively to define your transformation strategy, focusing on how to develop your processes, people and technology around the needs of your beneficiaries and internal teams. Our team of strategists and digital partners will align your senior team and organisation on a long term vision, and produce a realistic and actionable roadmap for delivery.

digital transformation process

Digital transformation is not about reducing face to face contact or services. It’s about re-imagining brand new ways of delivering your mission. We’ll support you to take your organisation on a journey to embrace the potential and opportunities that digital brings.  

Vision & Value 

Understand your ‘why’, and the problem you’re trying to solve. Set clear, ambitious targets and constraints across your senior team.

Discover & Map

Understand and map beneficiary journeys in terms of people, process and tools. Identify your strengths and areas of highest potential value. Create a formal diagnosis, strategy and roadmap


Identify and initiate a ‘lighthouse’ project that will offer the best return in terms of measurable value, staff engagement and speed of impact. Nurture a digital culture through clear communication and iteration based on feedback.


Build on initial success and learning by engaging more people in more initiatives. Increase capabilities from a position of strength through training, practice and experimentation. Move towards adoption of a new operating model and culture.

We’re outcome driven 

Digital transformation doesn’t mean introducing new technologies and systems. It’s about identifying the right problems to solve, and using digital to generate results. 

We support you to re-orientate to a more agile organisation – one that can adapt and evolve as your beneficiary needs change. And this takes time! But we’ll develop objectives and key results for every stage, so you know you’re on track.

Learn more about digital transformation

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