Project Manager

We have an exciting opportunity for an experienced Project Manager to join us to oversee the creation of websites, mobile applications and digital services that deliver a positive social impact.  Our projects and clients demand adaptability and innovation and you must be able to combine strong knowledge of delivery methodologies with a pragmatic approach and open mind.

You will have the opportunity to work on life changing products for our clients as well as getting involved with our in-house projects. The role includes a mix of end-to-end delivery of brand new websites and apps as well as ongoing development and evolution of established products. We also provide strategic, creative, marketing and digital transformation projects for our clients.

It will be your responsibility to take ownership of a project, working with our clients and your team to deliver impactful results. We are a small, rapidly growing agency and everyone here is encouraged to take an active part in helping us to constantly improve our tools, process and culture.

Your Mission

To take ownership of project delivery and lead a multidisciplinary team to deliver digital projects and products that delight our clients, are profitable for our business, satisfy our employees and create a positive social impact.

What you will work on

The projects we work on reach millions of users and tackle the toughest social challenges. Some examples include;

  • A multi award-winning digital service tackling loneliness for Age UK
  • A platform to take millions of pounds of donations for Children In Need
  • The Gone For Good iOS and Android app – revolutionising the way people donate goods to charity
  • Websites that reach thousands of users every day to improve their health, education and quality of life
  • Chat bot and virtual assistant technology to support vulnerable individuals

Your competencies:

  • Communication – You value honest and open communication, you never avoid difficult conversations and know how to negotiate
  • Managing Expectations – You make clearly defined commitments and stick to them
  • Empathy & Respect – You have empathy & respect for clients and co-workers – you are courteous, patient and considerate, always maintaining a professional demeanour even in a stressful environment
  • Asking Questions – You’re always the one to ask ‘Why?’ You are driven to make sure we are always working in the most efficient way towards the right goal
  • Decision Making – You make data-driven decisions, and you’re able to keep a cool, analytical head with the best interests of the client, project and delivery team in mind
  • Embracing change – You believe there is always a better way and can confidently adapt to change whilst maintaining control of budget, timelines, quality & relationships
  • Self Organisation – You are a self-starter and take responsibility for your own schedule and workload and know when to delegate
  • Self Awareness –  You’re confident in your abilities and opinions but always open to learn from mistakes, hear new ideas and take constructive criticism
  • Attention to Detail – You don’t let things slide and value the little extras that make a big difference
  • Team Player – You are a team player – you can work with others to achieve goals. You’re not driven by an ego or afraid to work beyond your job description to get things done
  • Resilience – you can handle differences of opinion and take control of challenging situations proactively and independently but know when to ask for help
  • Always learning – Every day is a school day and you’re always looking for opportunities to learn and share your knowledge with others

Your Responsibilities:

  • Delivery planning, ensuring high utilisation of the team and adapting to changing demands on scheduling
  • Adapt project management frameworks or methodologies, tools and process to meet project demands
  • Report on project progress against schedule and budget
  • Maximising profitability for Reason Digital and business value for our clients
  • Identify, manage and mitigate project risks
  • Facilitate requirements capture and prioritisation
  • Ensure the scope of a project is defined and manage changes to it
  • Contribute to new business efforts – pitching, responding to tenders and estimating cost
  • Contribute to the continuous development of our tools, process and culture
  • Achieve a high level of client & staff satisfaction across your portfolio of projects
  • Take an active interest and shared responsibility for the quality of work we deliver at all stages of a project
  • Take certain executive decisions about budget, process, scheduling and more to ensure project success

Your Skills & Experience:

  • Managing digital projects such as website or application builds – ideally in an agency environment
  • Experience working with clients of varying digital maturity, technical knowledge and organisational seniority
  • Client facing experience in a service delivery or relationship management capacity
  • Experience working with multi-disciplinary teams including strategic, creative and technical
  • Demonstrable leadership and conflict resolution skills and experience
  • Analytical, numerical and reasoning skills that allow you to make decisions about time and money
  • Problem solving skills – asking the right questions to define and work a problem
  • The experience needed to identify risks in software development projects and the skills to mitigate them
  • Enough technical knowledge to work efficiently with a technical team and ‘translate’ between technical and non-technical language
  • Skilled using IT and software to your advantage and have the ability to tailor the tools you need to get your work done
  • Direct experience of working in the non-profit or social good sector is not essential, an interest in social good is beneficial
  • Knowledge of project management frameworks and methodologies and experience putting theory into practice (formal qualifications/certifications are not required but beneficial)

What’s it like to work here?

Our bright and airy open plan offices are right in the heart of Manchester’s Northern Quarter within easy walking distance of all major train, tram and bus stations. We are united not only by a desire to do good with digital but by the open, supportive culture that encourages and rewards innovation. We are constantly looking for opportunities to try new technologies, tools and processes. If you’ve got an idea, we’ll take the time to listen and empower you to try it out. 

We offer a competitive salary based on experience and a transparent approach to how we assess and reward high performance.

Perks and benefits include:

  • Flexible working hours
  • Work on Mac or a PC, specced to the demands of your role
  • Opportunity to design your workstation around your needs
  • Working from home
  • 20 days + 8 public holidays paid annual leave and the ability to purchase up to 5 more days through a salary sacrifice scheme
  • Paid sick, emergency and compassionate leave
  • Wellness days – a no-questions-asked day off if you need it
  • Paid volunteering leave
  • Interest groups for initiatives such as public speaking, workshop facilitation, Agile working and more
  • Active groups for regular Yoga sessions, walking, cycling and racquet sports 
  • Company pension
  • Cycle to work scheme and other salary sacrifice schemes providing tax efficient ways to pay for parking, gym memberships and more
  • Tea and Coffee year round, free ice cream in the summer
  • Regular company & team social events
  • Childcare vouchers
  • Eye care vouchers
  • Access to training materials and the ability to attend conferences and networking events where relevant
  • A staff perks package offering free mobile phone insurance and money off high street and online shopping, technology, motoring, travel, food, experiences and popular attractions

Meet the Project Management Team

Meet some of our project management team at Reason Digital

How to apply

Apply by e-mailing